are our online policies for Privacy,
and Ethics. If you have any questions
or comments, please feel free to ask.
we handle the information we gather when you visit our web site.
server activity logs - Like most web servers on the
Internet, our servers collect and store all of the information
that your web browser sends when it requests a web page, including:
name, domain, and numerical Internet address of the "host"
computer (typically a computer belonging to your Internet
Service Provider and not your personal computer) from
which you access the Internet. For example, your host
computer's name is Harriet and its numerical address is
date and time you accessed our site;
Internet address of the web page that you came from;
page you requested from our site and the number of characters
sent to your computer; and
information your web browser software sends as its so-called
"User Agent," which typically identifies the
browser software and may also indicate the operating system
and type of CPU used in your personal computer.
is impossible to determine the actual identity of an individual
user from this information. The logs are periodically
summarized and analyzed in order to study site usage over
time and to perform other studies to help us improve the
site's organization, performance, and usefulness.
mail - When you send us personal identifying information
via e-mail (that is, in a message containing a question or
comment, or by filling out a form that e-mail's us this information),
we use it to respond to your requests. We may forward your
e-mail to individuals who are better able to answer your questions.
We do not retain or distribute lists of e-mail addresses to
any parties outside of Music and Video. In no event, do we distribute
lists of e-mail addresses.
transfer protocol (FTP) - Many Music and Video sites
using the file transfer protocol may also store your e-mail
address if your web browser is configured to provide it. By
default most web browser software does not send your e-mail
address; this option is configured through your browser preferences.
In Netscape Navigator, for example, this option must be set
by you through the Advanced preferences category by the item
labeled, "Send e-mail address as anonymous FTP password."
Online surveys - When you voluntarily provide us with
personal information as part of an online survey, we use it
to perform various quantitative and qualitative analyses to
improve customer service and satisfaction. You are under no
obligation to participate in such surveys. Non-participation
will not inhibit your use of our web site in any way. If you
provided the information to us in error, you may request its
removal at any time.
products - When you voluntarily provide us with personal
information such as name, shipping and billing address, and
credit card number when ordering products online, we use the
information to fulfill your order. We may forward the information
to other computer systems (such as secure electronic commerce
servers) to complete the requested transaction.
information - We may collect information from you,
with your permission, that will allow us to provide various
customer services, such as promotional materials and product
or service availability notices. We will remove such information
at your request.
and release of gathered information
We want to make it clear that we will not obtain personal identifying
information about you when you visit our web sites, unless you
choose to provide such information to us. We do not attempt
to identify individual users or share any information we receive
with any parties outside of Music and Video. The only exceptions
to this are:
authorized law enforcement investigations wherein Music and Video has been served with an appropriate warrant to provide
specific information, or
- a suspected
attempt to deliberately circumvent our system's security with
the intent to gain unauthorized access or to do physical damage
for example, an attack by hackers. In this case, collected
information associated with a suspected intruder will be provided
to the FBI.
of collected information
- Some applications may save a "cookie" on your
computer's hard disk to provide a temporary history of actions
taken. A common example is the tracking of items placed in
an online "shopping basket." We do not retain any
record of "cookies" beyond what is necessary for
running the application.
- Web server
activity logs - Monthly extracts of the log files are archived
and stored off-line at our discretion for an indefinite period
of time. Some statistical summaries derived from these data
may be retained online or off-line at our discretion for an
indefinite period of time.
- Information collected via e-mail will be retained at our
discretion in a directly readable form for as long as necessary
to complete our response. The e-mail itself may be retained
in an archival form.
surveys - Information collected via online surveys may be
maintained at our discretion for an indefinite period of time.
information - Such information may be maintained at our discretion
for an indefinite period of time.
- All content
provided on this web site, including but not limited to button
icons, formatting, graphics, images, logos, software, and
text, is copyrighted by Music and Video under United States law
and is protected by worldwide copyright laws and treaty provisions.
Any reproduction, modification, storage in a retrieval system
or retransmission, in any form or by any means, electronic,
mechanical, or otherwise, for reasons other than personal
use, is strictly prohibited without prior written permission.
- You are
welcome to make a link to any of the Music and Video web pages
published on the Internet. There is no need to request permission.
- Use of
the Music and Video logo is prohibited without written permission.
Music and Video operates a commercial web site that is directed
to people of any age. If any child under the age of 14 would
like to order any of the products offered on this web site,
Music and Video will need verifiable consent of a parent to
receive their child's information. Information collected from
a child includes name, address, phone number, email, credit
card information, etc. All Music and Video electronic forms
are secure. The information collected will only be used for
the purpose it was given and will not be disclosed to third
parties. The parent has the option to agree to the collection
and use of their child's information through an online "Permission
Form". A parent can also refuse to allow any further
collection or use of their child's information by emailing Bob
Iuliucci, Owner, at firstname.lastname@example.org.
- Music and Video depends on the skills, abilities and commitments of all
employees, but also on their integrity and collective common
sense. Our employees are involved with our customers, suppliers,
fellow employees, shareholders, and the community in which
- Music and Video pledges to:
customer satisfaction by providing customers with quality
products and services that are innovative and responsive
to their requirements.
our suppliers fairly, honestly, and objectively.
our employees in a fair and evenhanded manner and foster
an office culture that is diverse and is based on trust,
mutual respect, teamwork, and integrity.
pursue growth and profitability, while always keeping
ethical standards in the forefront of our activities.
ethically and as responsible and responsive corporate
citizens in compliance with the law in the community of
which we are a member.
- Music and Video's employees are encouraged to seek guidance or to report
suspected violations of our standards. All calls are treated
confidentially to the extent permitted under the law.